We provide on-site, remote and over-the-phone IT support services on an ongoing, project-based or casual basis.
A key advantage of working with ICTSpace is that we have the technical expertise to deliver fully supported and integrated IT services, and we are lean enough to do it cost-effectively and within tight time frames.
We understand that sometimes goalposts can change, especially with IT projects. New technologies come into play, people move on and organisational priorities change. We have the flexibility to change course as the needs of our clients and projects change, and the expertise to steer your organisation through whatever technology challenges may arise.
At ICTSpace, we work within your organisation as part of your IT team, and can also deliver services remotely or over the phone. We offer long-term, project-based and casual support at competitive rates. Get in touch to learn more.
Our core support services
- Desktop support
- Network / server support
- VoIP support
- Security audit, reporting and review (including fixing issues that need to be addressed)
We offer a range of fully managed IT solutions including prepaid support, project-based support and full support.
Our full support packages have additional benefits such as after-hours support, vendor management and asset management, and are backed up by a Service Level Agreement (SLA).
We’ll keep your server running optimum capacity and take care of backups, disk usage and memory. We have expertise across a range of server platforms so let us manage this one for you.
Keeping the servers that power your organisation’s IT capability running efficiently, reliably and securely is a big job. So too is ensuring your IT infrastructure is scalable so it can keep up with your organisation as it grows, and can handle the workflow demands your people will place on it as they help make that happen.
Whether your organisation relies on an in-house server or a cloud-based solution, we can help you set up, upgrade or migrate to a new system, and can also provide fully managed support for your current arrangement.