Posts by Packiyarajan Ganesamoorthy
7 Great Examples of How AI is Helping Small Businesses
Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. The rise of affordable AI solutions has opened the door for small businesses. They can leverage these powerful technologies without…
Read MoreTop Technologies Transforming Customer Service Today
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It offers innovative solutions that improve efficiency, personalization, and…
Read MoreData Breach Damage Control: Avoid These Pitfalls
Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation. As well as financial stability and legal standing. The average cost of a data breach has reached 4.88 million USD. Effective damage control requires…
Read MoreCopilot in Teams – New Features, Agents & More
Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows. As well as improve productivity and unlock new business value. Recent updates to Copilot in Teams…
Read MoreNavigating the Challenges of Data Lifecycle Management
Data is one of the most valuable assets a business can have. Managing this data throughout its lifecycle can be challenging. Data lifecycle management (DLM) refers to several processes and policies. They govern the handling, storage, and eventual disposal of data. Businesses generate and store vast amounts of data. As this happens, the importance of…
Read More6 Simple Steps to Enhance Your Email Security
Email is a fundamental communication tool for businesses and individuals alike. But it’s also a prime target for cybercriminals. Cyberattacks are increasing in sophistication. This means enhancing your email security has never been more critical. Ninety-five percent of IT leaders say cyberattacks have become most sophisticated. Over half (51%) have already seen AI-powered attacks in…
Read More8 Strategies for Tackling “Technical Debt” at Your Company
Did your company’s software system once seem sleek and nimble? But now it resembles a tangled web of shortcuts, patches, and workarounds. Welcome to the realm of technical debt. It’s a silent saboteur that accumulates over time, threatening your efficiency. What Is Technical Debt? Think of technical debt as the interest you pay on a…
Read MoreEnhancing Employee Performance with a Mobile-Optimized Workspace
In the whirlwind of today’s business landscape, adaptability reigns supreme. Today’s workspaces transcend physical boundaries. Employees work and collaborate seamlessly from anywhere. Whether they’re sipping coffee at a local café or lounging on their living room couch. That’s the magic of a mobile-optimized workspace. It’s a game-changer for productivity and performance. 51% of employees use…
Read MoreEssential Settings to Maximize Your Microsoft 365 Experience
Microsoft 365 is a powerful suite of tools. It helps to enhance productivity and collaboration. This is especially true for small to mid-sized businesses (SMBs). But to get the most out of Microsoft 365, it’s important to optimize its settings. Otherwise, you may only be using a fraction of the power you have. Ready to…
Read MoreWhy Securing Your Software Supply Chain is Critical
In today’s world, everything’s connected. That includes the software your business relies on. Whether you’ve installed that software locally or use it in the cloud. Protecting the entire process that creates and delivers your software is very important. From the tools developers use to the way updates reach your computer, every step matters. A breach…
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